1. Returns & Eligibility
We accept returns under the following conditions:
- The item must be unused, unwashed, and in original condition.
- All original tags and packaging must be intact.
- Return request must be made within 3 days of delivery.
2. Non-Returnable Items
The following items are not eligible for return:
- Used or washed products.
- Items damaged due to misuse.
- Products without original tags or packaging.
3. Refund Process
Once we receive and inspect your returned item:
- If approved, your refund will be processed within 5–7 business days.
- Refund will be issued to the original payment method.
4. Shipping Charges
- Original shipping charges are non-refundable.
- Return shipping cost may be deducted from the refund (if applicable).
5. Exchange Policy
We currently offer exchanges only for:
- Size issues.
- Damaged or defective products.
6. Damaged or Incorrect Items
If you receive a damaged or wrong product:
- Contact us within 48 hours
- Share photos/videos as proof
- We will arrange a replacement or refund